Kakiang FAQ

About the rooms
How many people can stay in 1 room ?
However, each room is designed for double occupancy
so additional people will require an extra bed.
About amenities
The following are included in the bathroom:
shampoo , hair conditioner , soap , bath towel , face towel 
Is there a safety box?
Yes, there is. Each room has one.
Is it possible to look to connect a LAN for the Internet in the room?
 Sorry, it is not possible at this time.
There are some internet cafés in Ubud.
You can use a Japanese operating system based PC at the café in front of us.
Does it incur an additional charge to share a bed with my child?
No, it doesn't.It is charge-free if the child is under 5 years old.
A child who is older than 5 years old is the same rate as an adult.

Please inform us if you require an extra breakfast.(This will incur an additional charge)
Where can I leave my baggage before check-in & after check-out?
Reception desk can take care of your baggage free of charge.
Please feel free to ask the receptionist.
About reservation
Cancellation charge rates.
Low season Cancellation charge(Jan.6th - June30th, Oct.1st - Dec.19th)

Free        :Notice received 15days before reservation
1night charge   :Notice received 8days before reservation
100% of the total night charge :Notice by the day or up to 7days before
100% of the total night charge :Notice on the day or 
               no appearance without prior agreement

High season Cancellation charge (July1 – September 30th)
Peak season Cancellation charge (Dec 20th. – Jan 5th)

Free        :Notice received 22days before reservation
1night charge   :Notice received 15days before reservation
100% of the total night charge :Notice by the day or up to 14days before
100% of the total night charge :Notice on the day or 
                no appearance without prior agreement